Have a question? Don’t hesitate to contact us.
*Most emails get a response within 4-8 hours. You can also contact us via Live Support on the web. (click on the icon in the right corner of the screen to start conversation).
Customer Service – Hours of operation:
Mon-Fri: 06:00am – 6:00pm EST
Sat, Sun: Closed.
Note: Please do not ship products & RMA returns to this address, contact our customer service department if you wish to return a product and they will create RMA and provide the shipping address.
Shipping related questions? or you can track your order.
Frequently Asked Questions:
Q: How long will it take for to receive my package?
A: It takes 7-20 days to receive your order, delivered to your door.
Q: Is shipping free?
A: Yes. FREE SHIPPING | Delivered to your door. Enjoy Our Worldwide FREE SHIPPING No minimum orders. For more info please click here.
Q: Do we ship internationally?
A: Yes. Please note that International delivery is insured and safe, and all orders will arrive to their destiny. If for any reason the package has not arrived to you, you will receive the money back or we will reship your order free of charge.
Q: What is the company return policy?
A: We will replace all defective units with a new item upon 14 days of shipment arrival. For more information click here.
Q: Do you have a phone number I can call?
A: No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high-quality responses by email, so you’re always talking to a human that can help first-hand.